Your privacy is more than a legal obligation to us — it is a moral responsibility we take seriously. Find out exactly how we collect, use, and protect every piece of information you entrust to us.
7slots Entertainment Limited ("7slots", "we") takes the privacy protection of every member using our platform seriously. This Privacy Policy explains in detail the types of personal data we collect, how we use it, who we share it with, and the security measures we take to protect your data.
This Policy applies to all users who access the 7slots website, use our mobile app, or interact with any service offered under the 7slots brand. By using our platform, you agree to the collection and use of data as described in this document.
This Privacy Policy is drafted in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and widely adopted international data protection standards. We are committed to ensuring that every player has full control over their personal data and fully understands how their information is handled.
As a platform serving Malaysian players, we understand the importance of trust. The relationship between 7slots and its players is built on transparency — including in how we handle data. We do not bury important details in technical language that is hard to understand. Instead, we make every effort to explain everything clearly and simply.
We only collect data that is strictly necessary to provide you with a safe, fair, and efficient service. This includes:
Identity data:
Financial data:
Platform usage data:
Your personal data is collected through the following methods:
We use the data collected for the following purposes, and only for these purposes:
7slots does not sell or rent your personal data to any third party. However, in the course of normal platform operations, we may share data with the following categories of parties under limited and controlled circumstances:
All third parties who receive your data are bound by strict data protection agreements and are not permitted to use that data for any purpose other than the services they provide to us.
We continually invest in security infrastructure to ensure your data is protected to the highest standard. The security measures we employ include:
The 7slots platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
Under Malaysia's PDPA and our policy, you have the following rights regarding your personal data:
| Your Rights | Description | Status |
|---|---|---|
| Right to Access | Request a copy of all personal data we hold about you | Allowed |
| Right to Rectification | Request correction of inaccurate or outdated data | Allowed |
| Right to Erasure | Request deletion of your personal data under certain circumstances | Allowed |
| Right to Restrict Processing | Request that we restrict how we use your data | Allowed |
| Right to Data Portability | Receive your data in a machine-readable format | Allowed |
| Right to Object | Object to the processing of your data for direct marketing purposes | Allowed |
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 14 business days.
We retain your personal data for as long as your account remains active, and for the period required by law following account closure. Specifically:
Once the retention period expires, your data will be securely deleted or converted into anonymised form that cannot be linked back to you.
We may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to how we handle data. When we make significant changes:
Continued use of the platform after changes take effect constitutes acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:
Every bit of data moving between your device and our servers is protected by 256-bit SSL encryption — the same standard used by leading banks in Malaysia. No outside party can intercept or read your data in transit.
Your personal data is never sold, rented, or shared with advertisers or data brokers. Your information is used only for the purposes stated in this Privacy Policy — nothing more, nothing less.
You have the right to access, correct, delete, or transfer your data at any time. Privacy requests are handled by our dedicated team within 14 business days.
Our operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor developments in data protection law and update our practices to remain aligned with the latest requirements.
Our security team monitors systems 24 hours a day, 7 days a week to detect any suspicious activity. Independent security audits are conducted periodically by accredited third-party audit firms to ensure your data protection remains robust.
Should any security incident affect your data, we will notify you promptly via your registered email. Transparency is the foundation of trust — we will never conceal any event that impacts your privacy.